/* WhyCloud Support workspace — consumes the same design tokens as Console. */
body{background:var(--bg-canvas);color:var(--text-1)}
.sp-shell{min-height:100vh;display:grid;grid-template-columns:258px minmax(0,1fr);isolation:isolate}
.sp-side{position:sticky;top:0;height:100vh;display:flex;flex-direction:column;gap:32px;padding:30px 18px 22px;background:var(--surface-glass-2);border-inline-end:1px solid var(--border-hair);backdrop-filter:blur(28px);z-index:8}
.sp-brand{display:flex;align-items:center;gap:12px;padding:6px 10px 22px;border-bottom:1px solid var(--border-hair);text-decoration:none}
.sp-brand-icon{width:46px;height:46px;display:grid;place-items:center;border-radius:15px;background:var(--blue-50);border:1px solid var(--blue-100);box-shadow:0 6px 24px rgba(38,103,255,.12)}
.sp-brand-icon img{width:30px;height:30px;object-fit:contain}.sp-brand-copy{display:grid;line-height:1.3}.sp-brand-copy strong{font:800 18px var(--font-sans);color:var(--text-1)}.sp-brand-copy small{font:650 10px var(--font-sans);color:var(--text-3);letter-spacing:.13em;margin-top:6px}
.sp-side-heading{font-size:11px;font-weight:700;color:var(--text-3);padding:0 14px 8px}
.sp-side nav{display:grid;gap:5px}.sp-side nav a{position:relative;display:flex;gap:12px;align-items:center;padding:13px 14px;border-radius:15px;color:var(--text-2);font-weight:700;transition:background .2s,color .2s,transform .25s var(--ease-out)}
.sp-side nav a svg{width:19px;height:19px;flex:none}.sp-side nav a:hover{background:var(--surface-hover);color:var(--brand);transform:translateX(-2px)}.sp-side nav a[aria-current=page]{background:var(--brand-grad-soft);color:var(--blue-700);box-shadow:inset 0 0 0 1px var(--border-soft)}
.sp-side nav a[aria-current=page]::before{content:"";position:absolute;inset-inline-start:0;top:24%;height:52%;width:3px;border-radius:10px;background:var(--brand)}.sp-side .sp-nav-external{margin-top:10px;border-top:1px solid var(--border-hair);border-radius:0;padding-top:20px}
.sp-agent{margin-top:auto;display:flex;align-items:center;gap:10px;border:1px solid var(--border-hair);border-radius:18px;padding:12px;background:var(--surface-sunken)}.sp-avatar{width:39px;height:39px;border-radius:13px;background:var(--ai-grad);color:white;display:grid;place-items:center;font-weight:800}.sp-agent-info{min-width:0;display:grid;gap:2px}.sp-agent-info strong{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sp-agent-info small{font-size:11px;color:var(--text-3)}
.sp-workspace{min-width:0;position:relative}.sp-topbar{position:sticky;top:0;z-index:5;display:flex;justify-content:space-between;align-items:center;gap:14px;height:70px;padding:0 clamp(16px,4vw,64px);background:var(--surface-glass-2);border-bottom:1px solid var(--border-hair);backdrop-filter:blur(22px)}.sp-breadcrumb{display:flex;align-items:center;gap:10px;color:var(--text-2);font-size:13px}.sp-breadcrumb svg{width:17px}.sp-topbar-actions{display:flex;align-items:center;gap:10px}.sp-signal{width:8px;height:8px;background:var(--success-500);border-radius:50%;box-shadow:0 0 0 5px var(--success-50);animation:sp-breathe 2.6s ease-in-out infinite}.sp-time{color:var(--text-3);font:500 12px var(--font-mono)}
#sp-main{max-width:1480px;padding:36px clamp(16px,4vw,64px) 90px;margin:0 auto;animation:sp-reveal .46s var(--ease-out) both}.sp-no{max-width:600px;margin:15vh auto;padding:48px;text-align:center;background:var(--surface-glass);border:1px solid var(--border-soft);border-radius:28px}.sp-no a,.sp-error{color:var(--brand)}.sp-error{padding:30px}
.sp-editor,.sp-notify{display:grid;gap:24px}.sp-hero{position:relative;overflow:hidden;display:flex;align-items:center;justify-content:space-between;gap:22px;border:1px solid var(--border-soft);padding:30px clamp(20px,3vw,38px);border-radius:28px;background:linear-gradient(118deg,var(--surface-glass-2),var(--surface-glass));box-shadow:var(--shadow-md)}.sp-hero::after{content:"";position:absolute;pointer-events:none;width:360px;height:360px;left:-90px;top:-180px;border-radius:50%;background:radial-gradient(circle,rgba(38,103,255,.17),transparent 70%);animation:sp-float 11s ease-in-out infinite}.sp-hero>*{position:relative;z-index:1}.sp-overline{display:inline-flex;align-items:center;gap:8px;font:750 11px/1.4 var(--font-sans);letter-spacing:.12em;color:var(--brand)}.sp-hero h1{font-size:clamp(24px,3vw,36px);margin:10px 0 8px;font-weight:850;letter-spacing:-.025em}.sp-hero p{color:var(--text-2);max-width:560px;line-height:1.9}.sp-hero-actions{display:flex;gap:10px;flex-wrap:wrap}.sp-action,.sp-inline button,.sp-box button:not(.sp-icon-button){display:inline-flex;justify-content:center;align-items:center;gap:8px;border:1px solid var(--border-soft);border-radius:12px;background:var(--surface-solid);color:var(--text-1);font-weight:700;font-size:13px;padding:11px 16px;cursor:pointer;transition:transform .18s,box-shadow .2s,border-color .2s}.sp-action:hover,.sp-inline button:hover,.sp-box button:hover{transform:translateY(-2px);border-color:var(--brand);box-shadow:var(--shadow-sm)}.sp-action.primary,.sp-inline button,.sp-box form[data-incident]>button{background:var(--brand-grad);color:white;border:0;box-shadow:var(--shadow-brand)}.sp-action svg{width:17px;height:17px}
.sp-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}.sp-stat{min-width:0;border-radius:22px;border:1px solid var(--border-hair);padding:20px;background:var(--surface-glass);box-shadow:var(--shadow-xs);transition:transform .25s var(--ease-out),box-shadow .25s}.sp-stat:hover{transform:translateY(-4px);box-shadow:var(--shadow-lg)}.sp-stat-label{display:flex;justify-content:space-between;gap:6px;align-items:center;color:var(--text-2);font-size:12px}.sp-stat-label svg{width:18px;color:var(--brand)}.sp-stat strong{display:block;font:800 clamp(25px,3vw,34px)/1.3 var(--font-sans);margin-top:12px;font-variant-numeric:tabular-nums}.sp-stat small{color:var(--text-3);font-size:11px}
.sp-grid{display:grid;grid-template-columns:minmax(0,1.08fr) minmax(0,.92fr);gap:20px}.sp-box{border:1px solid var(--border-hair);background:var(--surface-glass);box-shadow:var(--shadow-sm);border-radius:24px;padding:24px;min-width:0}.sp-box h2{font-size:17px;margin:0}.sp-box-hd{display:flex;align-items:center;justify-content:space-between;margin-bottom:22px;gap:12px}.sp-muted{color:var(--text-3);font-size:12px}.sp-box label{font-weight:650;color:var(--text-2)}.sp-box input:not([type=checkbox]),.sp-box select,.sp-box textarea{background:var(--surface-sunken);color:var(--text-1);border:1px solid var(--border-input);padding:11px 13px;font:inherit;line-height:1.7;border-radius:12px;max-width:100%;width:100%;transition:border-color .2s,box-shadow .2s}.sp-box :is(input,textarea,select):focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 3px rgba(38,103,255,.12)}.sp-inline{display:flex;gap:8px}.sp-inline input{flex:1;min-width:0}.sp-line{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:15px 0;border-top:1px solid var(--border-hair)}.sp-line:first-of-type{border-top:0}.sp-line b{min-width:0;overflow-wrap:anywhere}.sp-line select{width:auto;min-width:150px}.sp-line-info{display:flex;align-items:center;gap:12px}.sp-state-dot{display:inline-block;width:9px;height:9px;border-radius:50%;background:var(--success-500);box-shadow:0 0 0 5px var(--success-50);flex:none}.sp-state-dot.degraded,.sp-state-dot.maintenance{background:var(--warning-500);box-shadow:0 0 0 5px var(--warning-50)}.sp-state-dot.partial_outage,.sp-state-dot.major_outage{background:var(--danger-500);box-shadow:0 0 0 5px var(--danger-50)}
.sp-box form[data-incident]{display:grid;gap:13px}.sp-box form[data-incident] label,.sp-notify form label{display:grid;gap:7px}.sp-box label:has(>input[type=checkbox]){display:flex!important;flex-direction:row;align-items:center;gap:9px}.sp-box input[type=checkbox]{width:17px;height:17px;accent-color:var(--brand)}.sp-incident{position:relative;display:flex;justify-content:space-between;gap:20px;padding:18px 0;border-top:1px solid var(--border-hair)}.sp-incident:first-of-type{border-top:0}.sp-incident-content{min-width:0;display:grid;gap:7px}.sp-incident-content small{font-size:12px;line-height:1.7;color:var(--text-3);white-space:pre-wrap;overflow-wrap:anywhere}.sp-incident-controls{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.sp-incident-controls select{min-width:160px}.sp-incident-controls label{display:flex;gap:6px;align-items:center;font-size:12px}.sp-empty{border:1px dashed var(--border-soft);border-radius:18px;text-align:center;padding:30px;color:var(--text-3)}.sp-empty svg{display:block;margin:0 auto 12px;width:28px;height:28px;color:var(--brand)}
.sp-toast{position:fixed;bottom:26px;left:26px;z-index:60;display:flex;align-items:center;gap:10px;padding:14px 20px;border:1px solid var(--border-soft);border-radius:15px;background:var(--surface-solid);box-shadow:var(--shadow-xl);animation:sp-reveal .3s ease-out;color:var(--text-1)}.sp-toast svg{color:var(--success-500)}.sp-toast.error svg{color:var(--danger-500)}
.sp-notify-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:20px}.sp-notify .sp-box form{display:grid;gap:16px}.sp-help{font-size:12px;color:var(--text-3);line-height:1.9}.sp-info-tile{border-radius:15px;background:var(--blue-50);border:1px solid var(--border-soft);padding:17px;line-height:1.9;color:var(--text-2);font-size:13px}.sp-info-tile strong{color:var(--text-1)}.sp-notify .sp-actions{display:flex;gap:10px;flex-wrap:wrap}.sp-notify .sp-actions button{min-width:130px}.sp-mono{direction:ltr;text-align:left;font:500 13px/1.7 var(--font-mono)}
@keyframes sp-reveal{from{opacity:0;transform:translateY(13px);filter:blur(3px)}to{opacity:1;transform:translateY(0);filter:blur(0)}}@keyframes sp-breathe{50%{box-shadow:0 0 0 9px rgba(20,184,133,0)}}@keyframes sp-float{50%{transform:translate(30px,24px)}}
@media(max-width:1100px){.sp-summary{grid-template-columns:repeat(2,minmax(0,1fr))}.sp-grid,.sp-notify-layout{grid-template-columns:1fr}}
@media(max-width:820px){.sp-shell{display:block}.sp-side{position:relative;height:auto;padding:12px 16px;gap:10px}.sp-brand{padding:0 0 8px}.sp-side-heading,.sp-agent,.sp-nav-external{display:none!important}.sp-side nav{display:flex;gap:8px;overflow:auto;scrollbar-width:none}.sp-side nav a{padding:9px 11px;white-space:nowrap}.sp-topbar{height:54px}.sp-hero{flex-wrap:wrap}.sp-line{flex-wrap:wrap}#sp-main{padding-top:18px}}
@media(max-width:580px){.sp-summary{gap:10px}.sp-stat{padding:14px}.sp-stat strong{font-size:25px}.sp-hero{padding:22px}.sp-box{padding:17px}.sp-incident{display:grid}.sp-topbar-actions .sp-time{display:none}.sp-line select{width:100%}.sp-line{align-items:stretch}}
@media(prefers-reduced-motion:reduce){.sp-shell *,.sp-shell *::before,.sp-shell *::after{animation-duration:.01ms!important;transition-duration:.01ms!important}}